COMMITMENTS
Assessments and Performance
We are committed to obey Australian Taxation Office's Commitments
Respond to enquiries within time frames
Process Lodgments within time frames
Resolve complaint within time frames
We will let tax payers know of the status or delays of tax returns
Under Private Ruling - for complex matters that take more than 28 working days of receipt
If you have not heard from ATO on the status of your returns after 14 working days we will investigate for you
ATO is committed that, 99% of superannuation guarantee employee notifications commenced within 28 days of receipt